Help and support

Guides

Setup walkthroughs, channel-by-channel instructions and the answers to recurring questions live at help.worldwatch.market. That is the searchable version, kept alongside the product it describes.

Talking to a person

The contact form reaches the team directly. Worldwatch is small enough that the people who build the product also read the mail, so a question about behaviour goes to someone who can change that behaviour.

Replies come during Dutch business hours, usually the same working day. Telling us roughly how many watches you carry and which channels you sell on answers most of what we would otherwise have to ask.

Channels you can connect

Listings can be published to eBay, Shopify, WooCommerce, Wristler and Bezel. Each has its own page under integrations covering what it needs from you, what it maps to and what it costs on that platform's side.

If you sell somewhere that is not on the list, say so. Which channels get built next is decided by which ones dealers ask for.

Plans and billing

Pricing carries the plan comparison and the questions dealers ask before they buy: what the free plan does, whether prices are per user, what annual billing looks like, and what happens to your inventory if you stop paying.

The short version on the question that matters most: the subscription is a flat amount that does not scale with your sales. Selling through a connected marketplace still means that marketplace's own fees, deducted when they settle with you, and Worldwatch adds nothing on top.

Your data

Security sets out how accounts are protected, which sub-processors are involved and what happens to the data you put in. Privacy is the formal version of the same thing.